We are a Family Medical Practice and Public Clinic
All our physicians are trained in family medicine to provide comprehensive, continuous care to patients and families of all ages, including children and the elderly.
WWWWellness child checks (excluding routine child vaccines)
Chronic disease management (diabetes, hypertension, heart disease and others)
Preventative health checks
MINOR SURGERY & PROCEDURES
We offer a variety of services in minor surgery and procedures, including:
Wart and other liquid nitrogen treatments
Routine skin excisions and skin biopsies
Please note that there is a private fee for any strictly cosmetic or uninsured services.
Not all services provided by a doctor are covered under the Medical Services Plan (MSP) or other medical plans (i.e. Blue Cross, Sun Life, etc.). These services are billed directly to the patient.
Pre travel covid 19 PCR tests
Aviation medical tests
Insurance forms or medicals
Ocupational health exams
Chart transfers or copies
FAQ / Clinic Policy
How Do I Book An Appointment
Family Physicians Appointments
To schedule an appointment with one of our family physicians, please call 250-475-3331 / Ext. 2
Family Practice Physician Offices
Monday to Friday from 8:00 am to 4:30 pm
No appointment is necessary for the walk-in clinic, please call 250-475-1101 / Ext. 1
Click here for walk-in wait times and current clinic hours.
7 Days a Week from 8:00 am to 8:30 pm
Please note that the email on this website is only for pre flight covid tests. Emails regarding other inquiries will not be returned. Please call one of our two phone numbers above.
HOW MUCH TIME DO I NEED FOR MY APPOINTMENT?
Routine visits are scheduled for 10 minutes and complete examinations for 20 minutes.
If you have multiple issues, please focus on your main problem. Our physicians will do our best to address all your concerns efficiently. However, if they feel your concern is complex and requires more time, you may be asked to return for another appointment.
HOW DO I GET PRESCRIPTION REFILLS?
Please book an appointment with your physician to renew your prescriptions before they run out. During the current COVID-19 pandemic, we are providing some prescriptions in association with a phone visit.
Physicians typically write prescriptions to run out at a time when they would like to reassess your condition and ensure safe and effective care.
If your prescriptions run out before your appointment, please ask your pharmacist for a short-term, emergency refill.
HOW DO I FIND OUT MY TEST RESULTS?
Please book an appointment with your physician to review test results. Our office assistants are unable to reveal test results by phone request.
While we attempt to contact all patients with abnormal results, please do not assume that no news is good news. We encourage patients book an appointment 7-10 days after any investigations to discuss results.
NO-SHOWS / CANCELLATIONS
To improve access to our physicians, if you wish to cancel your appointment, please call at least 24 hours beforehand.
There will be a fee for no shows/late shows/late cancellations ($40 for 10 minute appointments, $80 for 20 minute appointments). Late shows may be re-scheduled for a later time or another day.